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Terms & Conditions of Use


Effective Date: May 9th, 2025

Welcome to ExpressNaijaVisa. By accessing or using our website and services, you agree to the following Terms and Conditions. If you do not agree with these terms, please do not use our services.

1. About Us

ExpressNaijaVisa is a private, third-party visa assistance service that helps U.S. citizens and residents apply for Nigerian visas and related documents. We are not affiliated with the Nigerian government or any consulate.

2. Eligibility

To use our services, you must:


● Be at least 18 years old, or have parental/guardian consent if under 18
● Provide accurate, complete, and current personal information

● Be legally allowed to apply for travel documents to Nigeria

3. Scope of Services

Our services include, but are not limited to:
● Visa application support for Nigerian visas (tourist, business, family, emergency, etc.)

● Emergency Travel Certificate (ETC) processing
● Other Citizenship Documents as may be required

● Document reviews and submission assistance
● Appointment scheduling support

We act as your facilitator and advisor. Final visa decisions are made solely by the Nigerian Consulate or other relevant authorities.

4. Fees and Payments

All service fees are clearly listed and must be paid in full before we begin work on your application.

Fees may cover:
● Document preparation
● Application assistance
● Application Fees
● Appointment scheduling
● Shipping or courier services (if applicable)

Note: Government or consulate fees are separate and not included unless stated otherwise.All payments are final. Refunds are only granted in the case of a verifiable service failure caused by ExpressNaijaVisa and not delays, rejections, or decisions made by the consulate.

5. No Guarantees

While we strive for speed and accuracy, we do not guarantee visa approval, processing timelines, or consulate responsiveness. Approval and timing are at the sole discretion of the Nigerian Consulate or immigration authorities.

6. Your Responsibilities

You agree to:

● Provide truthful and accurate information
● Submit required documents in a timely manner

● Follow our instructions to avoid delays or denials

Failure to do so may result in application delays or additional fees.

7. Intellectual Property

All website content, including logos, text, graphics, and processes, is the intellectual property of ExpressNaijaVisa. You may not reproduce or use this material for commercial purposes without written consent.

8. Limitation of Liability

To the fullest extent permitted by law, ExpressNaijaVisa is not liable for:
● Visa denials or delays caused by the Nigerian Consulate
● Loss of documents due to errors by third-party shipping services

● Any indirect, incidental, or consequential damages

9. Privacy

Your use of our services is also governed by our Privacy Policy. By using our site, you consent to our collection and use of your information as outlined there.

10. Termination

We reserve the right to refuse service or terminate accounts at our discretion if any terms are violated or fraudulent activity is suspected.

11. Changes to Terms

We may update these Terms at any time. Changes will be effective immediately upon posting to this page. Continued use of our services means you accept any changes.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact:

Email: [email protected]

Website: www.expressnaijavisa.com


Ready to get started?

Frequently Asked Questions (FAQ)

How does ExpressNaijaVisa work?

We make the Nigerian visa process fast, easy, and stress-free for U.S. citizens. You tell us your travel needs, and we take care of the application, document preparation, and guidance, all without you needing to visit the consulate.

What services do you offer?

We help with:

● Nigerian tourist, business, and family visit visas

● Emergency Travel Certificates (ETC)

● Visa Application Support

● Other Citizen Services (Attestation of Citizenship, Age Declaration, etc.)

● Document review and submission guidelines

How do I get started?

Easy! Just click Schedule a Call with a Visa Specialist - Book Now!, and one of our visa experts will walk you through everything step by step.

Do I need to visit the Nigerian Consulate in person?

No! With our service, most clients can complete the entire process remotely. We handle everything on your behalf to save you time, travel, and stress.

How fast can I get my Nigerian visa?

Our standard processing time is as fast as 3 business days, depending on the visa type and document readiness. We also offer rush services for emergencies.

How much does your service cost?

We offer flat-rate pricing - no hidden fees. The exact cost depends on the type of visa you need and how quickly you need it. You'll always know what you're paying for before we begin.

Can I get a refund if I change my mind?

Yes, but only if you cancel within 24 hours of making your payment and we have not started working on your application. After that, all sales are final due to the immediate nature of our service.

What if I already submitted documents - can I still get a refund?

No. Once document review or processing has started, we cannot issue a refund. This includes any work such as reviewing forms, booking appointments, or contacting the consulate on your behalf.

What if the consulate denies my visa? Will I get a refund?

Unfortunately, no. Visa approvals are at the sole discretion of the Nigerian Consulate. We do our best to ensure all documents are accurate and complete, but we cannot guarantee outcomes.

How do I request a refund within the 24-hour window?

Email [email protected] with:

● Your full name

● Invoice number

● Reason for cancellation

We’ll process approved refunds within 5–7 business days.

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